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EasyRotator KnowledgeBase – Error #3013

Error When Uploading Rotator

When using EasyRotator for WordPress, you may occasionally receive the following error when attempting to upload a rotator:

An error occurred while attempting to package the files for uploading. Details:

Error: Error #3013

The error code #3013 indicates that a file is inaccessible, often because another program is using it.  Make sure that no other application is editing or accessing the photo files that you added to the rotator.  If you continue to experience trouble, there may be a permissions conflict restricting access to the location where the photos are stored.  Try moving all of your photos into your main Documents folder, then re-adding them to the rotator.

Error When Launching or Using Program

Occasionally, you may receive the following error while launching or using the EasyRotator editor application:

Error occurred while attempting to write file. The following file failed to be written:
...[some path]...
Please make sure that the application has full write permissions for this directory.
Error Details: Error: Error #3013

This message usually indicates that the editor application is unable to access the file(s) in question due to permission errors.  First, try restarting your system and be sure that your user has administrator permissions.  If this doesn't solve the problem, make sure that your antivirus program isn't blocking the EasyRotator application from writing files.

We're Here to Help!

If you have any questions about this article or about using EasyRotator for WordPress, please let us know by opening a support ticket below.

 
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