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Recent News
Product News / Updates:
-
JackieRobinson.net
A Jackie Robinson memorabilia collector uses the XML Flash Slideshow v3 to showcase his collection and celebrate the player's groundbreaking career. Visit Site » -
Rio Stones, Inc
California-based Rio Stones, Inc. uses the XML Flash Slideshow v3 to showcase their product selection. The display allows users to view and compare the different stones in a clean, compact display. Visit Site » -
Laurie Waterhouse Interiors
Interior designer Laurie Waterhouse's site uses the XML Flash Slideshow v3 to showcase her portfolio. The highly customized display integrates seamlessly with the site's design. Visit Site » -
Workbench Magazine
Workbench Magazine uses the XML Flash Slideshow v3 to help users find 'pratical ideas for their home'. The homepage includes a Latest Features presentation, and the product is also used for narrated how-to tutorials. Visit Site » -
Engineering News-Record
The prestigious Engineering News-Record journal uses the XML Flash Slideshow v3 to create interactive media presentations. This sample includes a narrated documentary-style presentation. Visit Site »
Testimonials
"This is the best Photo Gallery I've seen period. What a God-Sent!! Excellently programmed... keep up the good work guys."
- Mark Hawkins
[More]
- Joe Wiecha [More]
"...Just purchased V3 I can not tell you how useful your plugin is - don't think I can work without it."
- Bob Orsillo [More]
Contact Support
If you have purchased the extension, and cannot find an answer, use this form to contact support. If you have not purchased the extension, use the public Contact page.Before contacting support, please check these common issues »
| Problem: | None, or only some of the images are showing up in my slideshow. |
| Issue: | You are probably using progressive Jpeg images. Progressive Jpegs are not supported. What are progressive images? |
| Solution: | Re-export your images so that they are non-progressive. |
| Problem: | I installed the extension. However, the XML Flash Slideshow v2 menu item doesn't appear on the Insert bar. |
| Issue: | First, make sure you're looking on the Insert Bar, not the Insert
Menu. Click here for a screenshot. If the extension is still inaccessable, you are experiencing a bug in Dreamweaver and the Extension Manager that occasionally shows up. |
| Solution: | Un-install and re-install the extension a few times. This usually fixes the issue. If this doesn't work, download and install another extension from somewhere such as the Macromedia Exchange. |
| Problem: | When I preview the slideshow in a different browser, all I see is a little black box with a green border. |
| Issue: | Your alternate browser has the Flash Player version 6 or earlier installed. The Flash Player 7 is required to view the slideshow. |
| Solution: | In your alerternate browser, download
and install the Flash Player 7. After doing this, the slideshow
should appear correctly. If you don't want users who don't have the Flash Player 7 to experience this issue, consider adding a Flash detection script to your site. A helpful tutorial on the subject can be found at Kirupa.com. |
| Problem: | I inserted the slideshow, but nothing shows up in the browser. When I view the HTML, it shows something like ../../../../../../../v2flashslideshow, but this folder doesn't exist. |
| Issue: | The page you are inserting the slideshow into isn't within a Dreamweaver site. For the slideshow to work, the page must be within a Dreamweaver site root. |
| Solution: | Either move the page to within a Dreamweaver site root, or create
a site based on the folder containing the page. Then, recreate the slideshow. Helpful references: Advanced: How to define a remote site in Dreamweaver |
| Problem: | When I view the slideshow on the remote server, the loading bar shows up correctly. However, all of the images appear as red blocks. |
| Issue: | The images are corrupted. This is because they have been uploaded in ASCII mode instead of Binary mode. |
| Solution: | Re-upload the images. Make sure that your FTP program is set to upload images in Binary mode. |
| Problem: | When I view the slideshow on the remote server, nothing at all shows
up where the slideshow should. -- Or -- When I view the slideshow on the remote server, the loading bar freezes on 'Loading Data...0%' |
| Issue: | Likely, the (site root)/v2flashslideshow/ folder hasn't been uploaded. This folder contains files necessary for the slideshow to work. |
| Solution: | Upload all of the files in (site root)/v2flashslideshow/ folder. |
| Problem: | I just upgraded to Dreamweaver 8. When I try to open the extension, a Javascript error occurs, and the extension won't work. |
| Issue: | We addressed Dreamweaver 8 compatibility issues closely following the release of Studio 8. You need to download the latest update to the extension. This free update ensures Dreamweaver 8 compatibility. |
| Solution: | You can lookup your download instructions by clicking here. |
| Problem: | When I view the slideshow, images will randomly appear squished. On each page reload, different images will be affected. |
| Issue: | This is an issue caused by having images much larger than the slideshow's available image viewport. |
| Solution: | To remedy the issue,
resize your images to a size closer to that of the available image area. |
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